CountryFlour ("we", "us") respects your privacy. This policy describes how we collect, use, and protect information when you use our website, contact form, and related services.
1. Information we collect
- Account & sign-in: When you sign in with Google, we receive profile information allowed by Google (such as name, email, and profile image) as configured in your Google permissions.
- Orders: Delivery name, address, phone number, order items, and payment status as needed to fulfil your order.
- Contact form: Name, email, phone, subject, and message you submit.
- Technical data: Basic logs, cookies, or similar technologies as required for security and site operation (e.g. session management).
2. How we use information
- To process and deliver orders, and communicate about your order.
- To respond to enquiries and support requests.
- To improve our website, products, and customer experience.
- To comply with legal obligations and prevent fraud or abuse.
3. Legal basis (where applicable)
We process personal data as necessary to perform our contract with you, for our legitimate interests in running our business, or with your consent where required.
4. Sharing
We may share data with service providers who help us operate the site, process payments, ship orders, or send emails — only as needed for those purposes. We do not sell your personal information.
5. Retention
We retain information for as long as needed to fulfil the purposes above, including legal, tax, and accounting requirements.
6. Security
We use reasonable technical and organisational measures to protect your data. No method of transmission over the Internet is 100% secure.
7. Your rights
Depending on applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. Contact us to make a request.
8. Children
Our services are not directed at children under 13. We do not knowingly collect data from children.
9. Changes
We may update this policy from time to time. The "Last updated" date at the top will change.
10. Contact
Privacy questions: hello@countryflour.in